Support

Help, frequently asked questions and contact for the Elebon app.

Contact: kontakt@eletinker.com. Elebon is a private project, so replies do not come around the clock, but they do come. Please mention the app version, your device and whether iCloud is switched on; that speeds things up.

Note: Elebon is a change calculator with a sales counter for fairs, stands and flea markets. It is not a cash register system within the meaning of the German Cash Register Security Ordinance (Kassensicherungsverordnung), has no certified technical security device (TSE) and does not replace any records required for tax purposes.

Frequently asked questions

“Complete” cannot be tapped

The button only becomes active once the cash given covers the amount. While something is missing, “X still due” is shown above it. Tap more coins or notes, or choose “Exact” if the customer pays the exact amount. The reset symbol clears “Given” if you tapped wrong.

I do not need products, only the change

Turn on “Change calculator only” in the section’s settings. The checkout tab then shows an amount field instead of the product tiles; completing counts as a sale with revenue but without line items.

My helper cannot see the section

Selling together needs a signed-in Apple ID and an internet connection on both devices. The owner must have “Sync with iCloud” turned on; only then is “Invite helpers” available. The helper opens the invitation link on their device; if iCloud is still off there, the app turns it on and then accepts the invitation. The section then appears in their list.

The helpers’ sales do not show up

Syncing via iCloud runs in the background and can take a few minutes on a weak connection. Pull down on the checkout or the statistics and the app reloads. Without a connection, sales are collected on the device and delivered once it is back.

How do I stop sharing?

The owner opens “Manage sharing” and chooses “Stop sharing”. The link becomes invalid and all helpers lose the section; the owner’s data stays. A helper can leave the share for themselves but cannot delete the shared section.

Reset deleted everything

Reset in the statistics deletes all sales of the active section, after confirmation. The products and the section stay. There is no undo; read off the numbers first or take a screenshot.

The statistics show an old product name

That is intentional. Every sale remembers the name and price at the time of the sale. If you later rename a product, change its price or delete it, the statistics stay as they were.

Who is listed as the person in the statistics?

In shared sections the participant’s iCloud name, otherwise the name of the device. You change the device name in the iOS Settings under General, About, Name.

Which currency does the app use?

Euro, with the coins and notes of euro cash. Amounts are stored in cents, so there are no rounding errors.

How do I delete all my data?

Delete sections in Settings by swiping right; their products and sales go with them. If you delete the app from the device, all local data is gone. With iCloud turned on, the data stays in your iCloud until you delete it in the app or remove the app’s data in the iCloud settings. More in the privacy policy.

Can I switch the interface to German?

Yes, in Settings under “Language”. The change takes effect immediately and also affects amounts and date formats. The system sheets for sharing follow the device language.

Requirements

iPhone or iPad running iOS or iPadOS 18 or later. Checkout and statistics need no connection. Syncing between devices and selling together require a signed-in Apple ID and an internet connection.

Reporting bugs and wishes

Both to kontakt@eletinker.com or as an issue on GitHub. Helpful: what you did, what happened, what you expected, plus device, iOS version and app version. The version is shown in the app’s settings.